Public transportation for Johnson County IN
Monday-Friday 9AM-4PM lunch 12:00-12:30
After hours leave message on voice mail at 738-5523
Reservations must be made at least 24 hours in advance.
Before 12:00 pm business day before.
EMERGENCY PAGER NUMBER: 562-7241
Please use this number only if there is an immediate problem with
your scheduled transportation. This number is not for reservations.
RESERVATIONS MUST BE MADE AT LEAST
24 HOURS IN ADVANCE
When making a reservation, please be ready to provide:
HOW DO I CANCEL A RESERVATION?
To cancel a reservation, please call 317-738-5523 (317-738-3951 TTY)
Cancellations should be made as soon as possible, but no later than 2 hours before your scheduled pick up time. This policy allows for illness or other events beyond your control that require last minute changes in plans without penalty. However, if your reservation is not canceled before the driver is dispatched, you must unfortunately be charged for the unnecessary trip. Passengers repeatedly canceling without a 2 hour notice may risk losing future trip scheduling privileges.
NOTE: changes to a reservation should be made 24 Hours in advance. Business day before your trip by 12PM. There is no guarantee that changes after this time can be accommodated.
Contact us at:
3500 North Morton Street.
P.O. Box 216
Franklin, IN 46131